Public Complaints

CODE: KLAB

Maine School Administrative District No. 31

    PUBLIC COMPLAINTS


Complaints and grievances shall be handled and resolved, whenever possible, as close to their origins as possible (i.e. teacher, coach, advisor).  If the complaint cannot be resolved at the lowest level, the person initiating the complaint may appeal the decision to the next level, (i.e. lunch supervisor, head busdriver, custodial supervisor, athletic director, assistant principal, special services director, principal).  At this level, a conference will be arranged with all parties involved to discuss the complaint and hopefully reach a resolution.

If the complaint cannot be resolved at any lower level, it may be appealed to the Superintendent of Schools.  Should the complaint be unresolved at the Superintendent's level, it shall be placed on the agenda of the next regular School Board Meeting for the Board's consideration if so requested by the person making the complaint.

Although no member of the community shall be denied the right to petition the Board of Directors for redress of a grievance, the complaints shall be referred back through the proper administrative channels for solution before investigation or action by the Board of Directors.  Exceptions are complaints that concern Board action or Board operations only.

At a public meeting of the Board, no person shall orally initiate charges or complaints against individual employees of the district or challenge instructional materials or procedures in the district.  All such charges, complaints, or challenges shall first be presented to the Superintendent or Chairman of the Board in writing, signed by the complainant.  All such charges if presented to the Board directly shall be referred to the Superintendent for investigation and report at the nest regular Board meeting.


First Reading:    10/16/1991
Adoption:          11/20/1991
Revised:            11/17/1993